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Q.
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What is spam email and how can I avoid it?
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A.
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Please click
here for a detailed explanation.
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Q.
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Do I need to make any changes to use the service?
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A.
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No! BNS users do not need to change anything to take advantage of the
service.
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Q.
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Will the filter completely eliminate spam email?
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A.
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No. The anti-spam filter will greatly reduce but not 100% eliminate
spam. An unsolicited email may be unwanted but still be formatted as a
proper email and be delivered.
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Q.
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Will the spam email just be moved to an alternate area, so I still have
to delete it?
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A.
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No. The anti-spam filter eliminates the SPAM messages completely; there
is no record kept and no notice that an email was stopped from being sent
to the user.
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Q.
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What if the filter blocks something legitimate?
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A.
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If you believe a source of legitimate email is being blocked, you can
alert BNS support staff by emailing the full information set to
support@bserv.com.
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Q.
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Can I choose NOT to have my email address filtered?
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A.
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Yes. If you do not wish to participate, an alternate unfiltered email
address will be set up for you. Please contact
support@bserv.com to
arrange the change and a tech will assist you.
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Q.
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Is this service available to freespace.net email addresses?
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A.
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Not at this time. Wellington Freespace is currently looking into a
similar service.
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Q.
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Can the Anti-Spam filter be applied to my own domain email address?
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A.
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The anti-spam filter will not be applied to clients with domains and
web-hosting plans. For more information on corporate SPAM or Anti-virus
filtering please click
here.
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